Hotel Nyx Cancun, Cancun - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500

Hotel Nyx Cancun is a modern resort situated near Plaza la Isla, known for its avant-garde design and stunning ocean views. It offers a unique blend of comfort and elegance, making it an ideal choice for couples, families, and business groups. The resort is celebrated for its excellent service, diverse dining options, and proximity to the Caribbean's beautiful beaches.

Location

Hotel Nyx Cancun is located along Kukulkan Boulevard, minutes away from Plaza Flamingo and various shopping centers. The resort's prime location provides easy access to local attractions such as the Interactive Aquarium and Xcaret Park, enhancing the guest experience.

Rooms

Hotel Nyx Cancun features various room types, including Standard Rooms, Deluxe Rooms, and luxurious suites. Each accommodation is equipped with air-conditioning, flat-screen cable TVs, and private bathrooms. Some rooms also offer breathtaking views of the Caribbean Sea or Nichupté Lagoon.

Eat & Drink

The resort has multiple onsite restaurants, including Chianti and Umami, offering a mix of Mexican and international cuisines. The Chianti restaurant, awarded TripAdvisor Travellers' Choice 2023, serves exceptional traditional Italian dishes. Guests can also enjoy a buffet-style breakfast featuring various culinary options.

Leisure & Business

Guests can unwind at the infinity pool, experience rejuvenating spa treatments, or participate in various onsite activities like yoga classes. The resort's wellness facilities promote relaxation and stress relief through diverse massage options designed to cater to all preferences.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

25 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Deluxe King Room

Max:

3 persons

37 m²

Bed options:

2 Double beds

Lake view

Shower

Coffee machine

room details

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Junior Suite

Max:

3 persons

42 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Cancun 6.4 mi

Airports

Cancun (CUN) 13.5 mi

Isla Mujeres (ISJ) 17.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Views!

“Our room featured a large balcony with amazing views of the sea, making every moment special.” view full review

Delicious Breakfast!

“The breakfast omelettes were made to order, absolutely delicious, and set the perfect tone for the day.” view full review

Refreshing Pool!

“The pool was the perfect temperature, providing a relaxing atmosphere for cooling off and enjoying family time.” view full review

Fun for Kids!

“Our 5-year-old had a blast at the pool and on the beach, with plenty of activities to keep him entertained.” view full review

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables
Table tennis
Yoga class
Aerobics

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500

Map view

street view

Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500

City landmarks

Mall

La Isla Shopping Village

2300 ft

CancunMexico

Avenida Kukulkan

5200 ft

Aquarium

Interactive Aquarium

2600 ft

Museums

Cancun Wax Museum

2200 ft

Night club

Coco Bongo

1.5 mi

Beach

Playa Marlin

5100 ft

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

4900 ft

Museums

Museo Subacuatico de Arte

4700 ft

Shopping Area

Fashion Harbour

2600 ft

Mall

Luxury Avenue

1.1 mi

Parks

arte Garden

2500 ft

Mall

La Madonna

2500 ft

Blvd. Kukulcan Km 9

Cancun Convention Center

1.6 mi

Mall

Kukulcan Plaza

1.1 mi

Beach

Chac Mool Beach

5300 ft

Chetumal Km 36. 5

Water Park at The Grand

3700 ft

Night club

The City Nightclub

1.5 mi

Shopping Area

Luxury Avenue Cancun

1.0 mi

Blvd. Kukulcan 13

Marlin Beach

4500 ft

Night club

Palazzo

1.6 mi

Beach

Playa Forum

1.5 mi

Night club

Daddy'O

1.5 mi

Beach

Mandala Beach Club

1.5 mi

Night club

Mandala Nightclub

1.5 mi

Punta Nizuc - Cancún 210

Playa Lagarto

1.5 mi

Nearby

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1700 ft

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1800 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1400 ft

Shopping Area

Flamingo Mall

1300 ft

Blvd. Kukulcan

Parque Ventura Cancun

1400 ft

Restaurants

Restaurante Umami

200 ft

Blvd Kukulkan KM 11. 5 Manzana 52 Zona Hotelera

Tacun Mexican Restaurant

800 ft

Avenida Kukulkan

Bubba Gump Shrimp Co

1900 ft

Flamingo Mall Boulevard Kukulcán km 11.5

Wander

1400 ft

Blvd. Kukulcan K.m. 12.5 Inside Canopy By Hilton Cancun La Isla Hotel

Bamboo Brisas

1500 ft

km 18.7 Blvd Kukulcan Condominio Brisas

Los Gallos Restaurant

1500 ft

Blvd. Kukulcan Km. 18.5

Crown Club Lounge

1500 ft

Blvd. Kukulcan Km. 18.5

Moonlight Trattoria E Pizza

1500 ft

Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera

Hong Kong

1400 ft

Blvd Kukulkan Km 9

Bungee Bar

1400 ft

Blvd. Kukulcan

La Mesa del Pescador

1400 ft

Boulevard Kukulcan Km 13

La 3a Ronda Cancun

2400 ft

Blvd. Kukulcan

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

8.2/10

Great

Rooms

7.8

Location

9.5

Service

8.3

Dining

8.0

4.5/5 based on 9195 reviews

#20 of 272 hotels in Cancun based on Tripadvisor

Alexander

United Kingdom, December 2024

7.8/10

I had an amazing stay at NYX Cancun! The staff went above and beyond to make us feel welcome and safe, especially after a hurricane hit just before our arrival. The cleanliness of the resort was impressive, and the food was fantastic with lots of options. However, I did encounter some issues with customer service and a few amenities that could use improvement. Overall, I loved my experience but left with a couple of concerns regarding certain aspects.

Rooms

8.0

The rooms were spacious and clean, although we initially had a strange room layout. After expressing our concerns, we were moved to a more modern one, which really improved our experience.

Service

7.0

While some staff were incredibly attentive and friendly, I did find inconsistencies in the customer service that made it feel a bit lacking at times. However, the majority were great, especially after the hurricane recovery efforts.

Location

9.0

The location of the hotel is fantastic! It’s clean, surrounded by palm trees, and just a short walk to La Isla Mall, making it perfect for shopping and dining out.

Dining

8.0

Dining was a highlight with plenty of delicious food to choose from, though some special restaurant bookings could have been easier to navigate.

Facilities

7.0

The facilities were well-maintained, featuring nice pools and hot tubs. However, I felt that the drink options could be improved as they often tasted watered down.

Ethan

United Kingdom, December 2024

9.2/10

Our stay at Hotel NYX was simply fantastic! The staff went above and beyond to make our experience enjoyable, from accommodating our room requests to providing excellent service by the pool and restaurants. The location was perfect, right by the beach and close to shopping and nightlife. However, we did have some noise issues with the adjoining room in our master suite, which made us uncomfortable at times. Overall, we loved our stay and would highly recommend it!

Rooms

8.0

We stayed in the master suite, which was spacious and had a stunning ocean view, but the adjoining door was a concern for privacy.

Service

10.0

The service was exceptional; the entire team was welcoming and always smiling, especially the bar and restaurant staff.

Location

10.0

The hotel's location is ideal, facing the beautiful beach and just a short distance from local shops and restaurants.

Dining

9.0

Dining was delightful, with a fantastic selection of dishes and attentive service. I particularly loved the breakfast!

Facilities

9.0

The facilities were well-kept, with beautiful pools and beach access, though it was a shame we couldn't use the pool during the storm.

Robert

United Kingdom, November 2024

9.4/10

I had an amazing time at this hotel! The service was outstanding, and the staff went above and beyond to make our stay comfortable and enjoyable. The location was perfect for accessing both the beach and local attractions. While the dining experiences varied, with some meals being fantastic and others lacking, the overall amenities and atmosphere were wonderful. I truly can't wait to return to this beautiful place.

Rooms

10.0

The rooms were modern, bright, and beautifully decorated. The spacious balcony offered a stunning beach view, making for a perfect spot to relax.

Service

10.0

The service was impeccable! Everyone from the beach staff to the bar tenders treated us like family, ensuring we had everything we needed.

Location

10.0

The location is fabulous, just a short bus ride from downtown. It made exploring the area super convenient and enjoyable.

Dining

8.0

The dining options were generally great, with diverse choices available, although a few meals weren't as impressive as dinner.

Facilities

9.0

Facilities were top-notch with beautiful pools, a fun beach volleyball area, and well-maintained public areas. Everything was designed for relaxation and enjoyment.

Avery

United Kingdom, October 2024

6.6/10

Our stay at Hotel NYX had its ups and downs. While there were some amazing staff members and the food was surprisingly good for the price, we faced significant issues with service and amenities. The lack of bottled water and basic requests made us feel unwelcome at times. Overall, it was an okay experience, but improvements are definitely needed.

Rooms

5.0

The rooms were spacious and modern, but we encountered some cleanliness issues, including cockroaches. Our ground floor room felt a bit claustrophobic and lacked any real outdoor space.

Service

6.0

Service was hit or miss. While a few staff members like Eddy and Isandro truly stood out with their kindness, many others made us feel like our requests were an inconvenience.

Location

9.0

The location was fantastic, right on the beach with easy access to activities and shopping. It’s perfect for those wanting to explore the area.

Dining

7.0

Dining options were surprisingly good; however, we faced issues with inconsistency in food availability and quality. Everything seemed well-prepared, but we still had a couple of poor meals.

Facilities

6.0

Facilities were decent, with a nice pool area. However, the lack of basic amenities like salt and pepper at the restaurants was frustrating.